Service Overview
User Responsibilities
At Blade Runners Valet, our premium skate sharpening service ensures your blades receive the best care. By scheduling our services, customers agree to provide accurate information and maintain responsibility for collecting their skates promptly. We take every measure to guarantee satisfaction, yet we must emphasize that collection after appointments is the customer’s duty to ensure the smooth operation of our service.
Liability Limitations
Blade Runners Valet is committed to high-quality service; however, we cannot be held liable for any damage to skates caused by wear and tear, external conditions, or misuse after our service. Once the skates leave our care, their condition is the responsibility of the user. Additionally, we recommend regular maintenance checks to ensure optimal performance. Any disagreements regarding repairs or quality should be addressed directly and immediately upon collection. Our goal is to provide the best experience, and we welcome all feedback to enhance our service.
Payment and Refund Policy
All payments for services rendered are due upon completion of the sharpening process. Blade Runners Valet prides itself on providing superior quality, and while we anticipate total satisfaction, we do understand that issues may arise. Our refund policy stipulates that any requests for refunds will be reviewed on a case-by-case basis, ensuring fair treatment while maintaining our service integrity.